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Frequently asked questions

What forms of payment do you accept?

We accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. You are able to check out with any major credit or debit card through PayPal. If you are having problems with payment, please feel free to send us an email for assistance

Do you ship internationally?

Yes, we ship worldwide.

What kind of shirts do you print on?

Unless otherwise noted, we print on 100% cotton AAA Alstyle shirts. For specific sizing guides, please see below: Width: S=18″, M=20″, L=22″, XL=24″, 2XL=26” & Length: S=29″, M=30″, L=31″, XL=32″, 2XL=33”

The shirt I want is out of stock in my size, when will it be restocked?

We don’t usually re-print designs so your best bet would to check our retailers to see if they have the style you are looking for. If they are out of that style as well then shoot us an email and we will let you know if there is a possibility of that design being re-stocked. If you have any other questions feel free to contact us info@rukru.com

TERMS & CONDITIONS OF OUR ONLINE SHOP

DELIVERY

Purchased items will be shipped within 3 – 5 business days of the order. Please allow up to 2 weeks for delivery to arrive. If you still have not received your purchase after 3 weeks (international orders allow 4 weeks), please notify info@rukru.com

RETURN POLICY

NO REFUNDS. EXCHANGE ONLY within 7 days from which shipment is received. Notice must be given to info@rukru.com within 48 hours for any problems or concerns with merchandise. Items must be in brand new condition in their original packaging with both the packing slip and printed receipts when returned.

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